BSNL Broadband plan online in selfcare website
State owned PSU BSNL is reviving its Broadband services to
take its Broadband services new level which make BSNL not only best Broadband
Service provider in India in speed and affordable charge but also Best in
Online Customer services. BSNL is now days in progress to implemented CDR based
Convergent system for more than 30 Million Subscriber. BSNL's SAP based Selfcare website is part of BSNL Customer service revival
which gives power to subscriber where he can check Broadband Usage, Change
broadband plan and also request any Landline services. Here we provide the way
how to change bsnl broadband plan online in selfcare website.
1. Login to BSNL Selfcare website as per Zone of your circle in India
2. After getting login to selfcare
website check your current status and plan
3. Click over Service Provisions in left panel
4. Click over CHANGE BROADBAND TARIFF PLAN, it will display your
current broadband plan and address and other details.
5. Select Plan type
1) Monthly if you need Broadband plan where you will pay broadband charge
2) Annual if you need Broadband plan where you will pay broadband charge
in advance for 1 year in advance and want to avail 20% discount as you will
pay bill for 10 month and use services for only 10 month.
3) Commit if you are rural subscriber and want to avails USO Broadband services where you will get free modam (Only for rural Broadband subsriber
as per Govt of India)
6. Check for Combo if you want to avail BB+Landline
7. Select Usage Type = Home or Broadband
8. Modem Installation Required = Yes or No as per your requirement
9. Broadband Plan = Click over "Choose Broadband plan"
button and select new Broadband Plan.
10. Your request will be submitted, if there will be any committed
period charge or security money then you have to pay Demand note amount else
your request will be done and if your Broadband works on P3 System(80%
BB works on this) then it will be completed in 10 Min and if your BB is
connected on P 2.2 then it will take manually completion from BSNL Broadband
officers they will do in within 2-3 hours.
11. Check your request status, once plan is completed enjoy
BB as per new plans.